Helpdesk tool with integrations for Shopify, WooCommerce, and many other webshop systems

Herodesk offers integrations for various webshop systems, allowing you to provide excellent customer service and live chat directly on your shop.

Do you know the feeling of finding a fantastic tool to improve your business and simplify your daily operations? And perhaps also the disappointment of discovering that the tool doesn’t work with your webshop system? It shouldn’t be that way. We believe working with systems that integrate with your platform should be much easier.

Fortunately, Herodesk provides you with access to various integrations for webshop systems. When you integrate Herodesk with your webshop, you have customer data and order information in the same place where you communicate with your customers. This makes it easy for you to strengthen your customer service and streamline its handling. It quickly becomes too complicated when you must communicate with customers in one place and retrieve order information from another. This creates unnecessary hurdles for you in your daily operations, which we aim to eliminate.

What integrations do we offer for our helpdesk tool?

One of the most important elements of Herodesk is the integrations we offer. With the right integrations, you get even more out of our platform. Therefore, we continuously expand the number of integrations so that all webshops can use Herodesk with their current systems. Read more here about the integration options available to you.

Shopify is one of the largest webshop platforms in the world, and it’s also one of the most popular. Therefore, you will also find a Shopify integration for Herodesk, which gives you even more options to communicate more precisely with your customers. With this integration, we ensure you have all your customer and order information at your fingertips daily. All information is easily accessible within our system.

You might also be one of the many Danes with a webshop or website through DanDomain, which offers DanDomain Classic and DanDomain Webshop. Herodesk integrates with both systems, allowing you easy access to all the data you need when responding to customer inquiries. This could be customer information, order details, or shipping information. When you integrate Herodesk with DanDomain, you avoid long response times and resource-intensive customer service.

If you use WordPress’s own webshop system, WooCommerce, Herodesk also offers an integration for you. You can easily and quickly integrate your WooCommerce webshop with our helpdesk tool and take the first step towards even stronger customer communication. With this integration, all your customers’ information and order details are transferred to Herodesk, making responding to their inquiries easier and more efficient.

Additionally, we are proud to be the only helpdesk system offering plug-and-play integration with the Shoporama platform and built-in integration with Ideal.shop.

With Herodesk, we aim to offer our users something extraordinary, enabling all webshops to deliver better customer service. We aim to strengthen the entire communicative effort from the webshop to the customer. As with the other integrations, we also create an effective interplay between communication and the customer’s order.

Integrations between webshops and customer service increase efficiency

Why is it important to have integrations that bring the customer’s information closer to the platform from which we send messages? It’s essential because responding to the many customer inquiries can quickly become very resource-intensive for the webshop owner or employee. Switching between multiple systems significantly extends response times and reduces efficiency. By gathering all relevant information in one place, you can respond to inquiries faster and more efficiently, improving productivity and the customer experience.

When you integrate Herodesk with your webshop system, you quickly notice how many possibilities you can now access. We are continuously working to offer even more integrations, making it easier for you to be a business owner.

If you are missing a specific integration with Herodesk, please contact us. Herodesk becomes an even better tool with your input, as our helpdesk system is developed to focus on your and your customers’ needs. We continuously optimize Herodesk with new features and improvements, giving you even more opportunities to provide customers with a great user experience.