WooCommerce Integration
With Herodesk you get an easy plug-and-play integration with WooCommerce, and offers WooCommerce users a free helpdesk system for WooCommerce.
Helpdesk System for WooCommerce
WooCommerce is one of the most popular e-commerce solutions with more than 5 million installations world-wide.
With the integration between Herodesk and WooCommerce, you will get a plug-and-play integration to WooCommerce. Herodesk is your free Helpdesk System for WooCommerce. Our integration shows all order- and customer data from your webshop inside Herodesk.
Finding the informations you need to answer questions from your customers has never been easier.
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All customer communication in one place
Instead of having multiple open windows and going back and forth between your WooCommerce and customer support system to find the information your need, everything is available in Herodesk. With the WooCommerce integration, your customers informations and orders are imported and shown inside Herodesk, right next to the conversation with your customer.
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Integrated shipping info
The free WooCommerce integration is built with support for WooCommerce Shipment Tracking. This means that all shipment tracking codes and links are easily available along with your customers orders inside Herodesk.
The WooCommerce integration uses the WooCommerce API. No plugins needs to be installed. To get started, simply enter your WooCommerce API Keys (guides are available) and you are good to go.
Features
Make Customer Service easier than ever
The free WooCommerce integration is designed to make it as easy as possible for your customer support team to help your customers. With customer and order data is easily available in Herodesk, there is no more shuffling between multiple screens or systems. Instead, you and your team can focus on giving your customers best-in-class service.
Automatic order lookup
The customers' orders are automatically imported from your WooCommerce webshop, based on the customers e-mail.
Multiple webshops
If you have more than one WooCommerce webshop, you can connect to all of them at no extra cost.
Shipment tracking codes
With the built-in support for WooCommerce Shipment Tracking, shipment tracking is instantly available.
Payment status
The payment status and payment method of all WooCommerce orders is available.
Move to Herodesk
If you have already pre-paid for another helpdesk solution, we will give you Herodesk Plus free of charge until the other subscription expires.
Create your account today and contact us afterwards to claim the your free Herodesk Plus subscription.
The WooCommerce integration is freely availble for all Herodesk Free and Herodesk Plus customers.
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The WooCommerce integration is freely availble for all Herodesk Free and Herodesk Plus customers.