Helpdesk Software at the Reasonable Price it should be.
Make a small investment in helping your Customer Service team, and get a great output: Happier employees and happier customers.
Free forever. No credit card required.
This package is limited to: 1 user 1 inbox 1 widget
... and that's forever!
Perfect for solo-entrepreneurs or small start-ups. Almost all features are included and some are limited. You get everything you need to get started.Create free account
Everything Herodesk unlimited. Pay only per user.
This package includes: Everything, unlimited
per user, or €14.95 month-to-month.
Herodesk Plus includes all features with no limitations for their usage. It is perfect for businesses who has multiple users and need multiple inboxes or custom widgets.Create account
There are no complex calculations based on a variety of obscure parameters that determines what you pay. No! We believe in a simple and reasonable pricing model. You only pay per user (if you pay at all) and that's it.
What's included? Everything!
Herodesk Free is sets you up with everything you need to start organizing your customer service. With Herodesk Plus, you get it all. You only pay per user, and everything is included as soon as you do.
You get unlimited...
Add as many users as you need. You only pay for the ones that are active (not pending activation).
All our features
All our features are included. You can see the full list and how they work in our features section.
The price stays the same no matter how many conversations you have with your customers.
If you have any questions, feel free to contact us any time. We're ready to help with any questions you might have.
If you have multiple teams or departments, it makes sense to create an individual inbox for each.
We won't charge you for the storage used for attached files sent to and from your customers.
When a customer writes to you, the integration will get their most recent orders + relevant info from your webshop.
Create your own widgets and load your own data directly into Herodesk, always customer and/or conversation specific.
Frequently Asked Questions
We've tried to answer some of the most frequent questions below. If you have any other questions, feel free to contact us
There are some limitations to our Herodesk Free plan (see above), but as long as you can work within those, it is indeed free of charge. If or when you need to upgrade to Herodesk Plus, your existing account will be upgraded, and all conversations, contacts, settings etc., will stay the same.
That being said, everyone is more than welcome to use Herodesk. We do not, however, offer enterprise solutions, customized plans or service level agreements. Our general Terms of Service, which applies to all our customers, can be found here: Terms