Herodesk

Release notes

This page is updated approx. once per month and contains a break-down of everything we've released in the past month. If you want insigts in our roadmap and what we'll be working on in the future, sign up for our newsletter.

October, 2023

  • New widget for Shopify webshops
  • New widget for WooCommerce webshops
  • Group updates of conversations (e.g. "Mark as closed")
  • Improvement to support e-mails from various contact forms with correct sender/reply-to address
  • Support for signatures for each user
  • CC and BCC now does auto-linking of e-mail addresses among Contacts

September, 2023

  • New feature that lets you add people CC and BCC to messages sent via e-mail.
  • Full conversation history and attachments available for people added cc/bcc during an ongoing conversation.
  • New feature to set custom "sender name" for each inbox.
  • Create new contacts and initiate conversations from Herodesk
  • Quick replies for common questions
  • New widget for DanDomain Webshop & DanDomain Classic
  • New widget for Shoporama webshops

August, 2023

  • Hello, world! The very first release of Herodesk.