Product Tour
Our product tour lets you explore all of Herodesk's features, how it works and how it can support you in doing what's important: Providing best-in-class service to your customers.
Organise
With multiple questions from different customers sent via several different channels, it can be difficult to keep track of everything. Herodesk has a number of different tools that help you organize your customer service. Most importantly, ensure that all your customers get a reply from you every time.
Collaborate
If you have ever tried working multiple people simultaneously in the same shared Outlook, you know what a hassle it is. Who has replied to what? Which conversations should be handled by whom? It quickly becomes utter chaos, and your customers are paying the price.
Connect
The real power of Herodesk shows when you connect it to the rest of your business. On one side, you can connect Herodesk with the different channels that you use to communicate with your customers. On the other, there’s integration with your business: Your webshop, ERP or other backend system.
Improve
Herodesk has a lot of built-in functions that are designed to support you and your team when handling customer questions. They’re all designed to make your work easier and faster.
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