DanDomain Webshop Integration
Herodesk integrates with DanDomain Webshop and offers all DanDomain Webshop Customers a free helpdesk system for DanDomain Webshop.
Helpdesk System for DanDomain Webshop
The integration between Herodesk and the DanDomain Webshop lets you see data from your webshop inside Herodesk.
When you open a conversation with the customer, the customers' email is looked up in the webshop, and all their orders are shown.
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Everything in one place
Right next to your customers questions is a list of all their orders, order statuses, payment details, shipping details and tracking codes.
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Reply your customer faster
The time it takes your agents to solve a customer case drops significantly when all the information they need is easily available. This leads to higher productivity and happier customers.
Features
Boost Support Productivity
The DanDomain Webshop integration is designed to boost your support agents productivity. No more shuffling between multiple screens or systems. No! Have everything you need easily available in one screen and let your agents focus on giving your customers best-in-class service, faster than before.
Automatic order lookup
The customers' orders are automatically imported from your DanDomain webshop, based on the customers e-mail.
Multiple webshops
If you have more than one DanDomain Webshop, you can connect to all of them at no extra cost.
Shipping status
Easily see the shipping status and tracking codes for all the customers orders.
Payment status
The payment status and payment method of all DanDomain Webshop orders is available.
Move to Herodesk
If you have already pre-paid for another helpdesk solution, we will give you Herodesk Plus free of charge until the other subscription expires.
Create your account today and contact us afterwards to claim the your free Herodesk Plus subscription.
The DanDomain webshop integration is freely availble for all Herodesk Free and Herodesk Plus customers.
All your customer questions in one place.
Unify your support across channels in our helpdesk system.
Get a demo or free account today.
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now!
The DanDomain webshop integration is freely availble for all Herodesk Free and Herodesk Plus customers.