Our Rules engine is built to help you automate as many workflows and manual processes as possible. Its flexible configuration lets you set it up and customise it to fit your organisation's needs. 
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AI-powered Live Translations
When we launched the first AI-powered features in Herodesk about a month ago, it included the first features to help translate in- and outgoing messages to and from any language. Since then, we’ve listened to your feedback and improved and simplified the translation features to make it even easier for you to support your customers in any language. Introducing: AI-powered Live Translation. With the click of a single button, Herodesk now automatically translates all messages from your customers to your language. When you reply to them, your message is automatically translated into their language. Check out the video below to see it in action. The video is translated to English using AI The new AI-powered live translate and all other AI-powered features in Herodesk are available now in our new Herodesk Plus package, starting at €31.95 per user per month. You can get started by upgrading your Herodesk account in your control panel.
