DanDomain Classic Integration
The Herodesk integration with DanDomain Classic / Webshop8 gives all DanDomain Webshop Classic / Webshop8 customers a free helpdesk system for DanDomain Classic.
Helpdesk System for DanDomain Classic / Webshop8
As one of the only helpdesk systems available, we has bult a plug-and-play integration between Herodesk and the DanDomain Classic / Webshop8. With this integration you see data from your webshop inside Herodesk.
When you open a conversation with the customer, the their email is automatically looked up in the webshop, and all their orders and relevant informations are shown.
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Everything in one place
No more toggling back and forth between multiple systems and screens to find the information your customers need. With the DanDomain Classic integration, your customers data and orders are available inside Herodesk, right next to your customers questions.
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Work faster than ever
With all the informations you need easily availble, the time it takes your agents to solve a customer case drops significantly. This leads to higher productivity and happier customers.
Features
Faster than ever before
The DanDomain Classic / Webshop8 integration is designed to let your customer support agents work faster than ever. With everything you need easily available, there is no more shuffling between multiple screens or systems. Instead, focus on giving your customers best-in-class service, faster than ever.
Automatic order lookup
The customers' orders are automatically imported from your DanDomain Classic, based on the customers e-mail.
Multiple webshops
If you have more than one DanDomain Classic webshop, you can connect to all of them at no extra cost.
Shipping status
Easily see the shipping status and tracking codes for all the customers orders.
Payment status
The payment status and payment method of all DanDomain Classic orders is available.
Move to Herodesk
If you have already pre-paid for another helpdesk solution, we will give you Herodesk Plus free of charge until the other subscription expires.
Create your account today and contact us afterwards to claim the your free Herodesk Plus subscription.
The DanDomain Classic integration is freely availble for all Herodesk Free and Herodesk Plus customers.
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The DanDomain Classic integration is freely availble for all Herodesk Free and Herodesk Plus customers.