GoldenPlanet.dk Integration
Herodesk gives you a plug and play customer support platform for GoldenPlanet and offers all GoldenPlanet webshops a free helpdesk system.
Helpdesk for GoldenPlanet
With the GoldenPlanet helpdesk widget for Herodesk, you will have all order-data from your webshop inside Herodesk.
When you open a conversation with the customer, the customers' email is looked up in GoldenPlanet, and all their orders are shown, including payment info, shipping info, tracking links etc.
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No more scattered communication
Centralize all communication with your customers across channels with Herodesk. Connect your e-mail, live-chat, Facebook Messenger and Instagram DM's in one central customer support platform.
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No more manual order lookup
Right next to your customers questions is a list of all their orders, order statuses, payment details, shipping details and tracking codes.
Features
Make Customer Support Easy
Herodesk is designed to make customer service easy. Our GoldenPlanet integration lets your support agents work as efficiently as possible. All communications across channels is in one simple overview, and with all the information you need about your customers orders right at hand, there's no more shuffling between multiple screens or systems. This lets your agents focus on giving your customers best-in-class service, faster than before.
Automatic order lookup
The customers' orders are automatically imported from your GoldenPlanet webshop, based on the customers e-mail.
Shipping status
Easily see the shipping status and tracking codes for all the customers orders.
Payment status
The payment status and payment method of all GoldenPlanet orders is available.
Move to Herodesk
If you have already pre-paid for another helpdesk solution to your GoldenPlanet webshop, we will give you Herodesk free of charge until the other subscription expires.
Create your account today and contact us afterwards to claim the your free Herodesk subscription.
The GoldenPlanet.dk integration is freely availble for all Herodesk Free and Herodesk Plus customers.
All your customer questions in one place.
Unify your support across channels in our helpdesk system.
Get a demo or free account today.
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The GoldenPlanet.dk integration is freely availble for all Herodesk Free and Herodesk Plus customers.