Herodesk Live chat
Add the Herodesk Live chat to your website to let your customers and visitors easily get in touch with you if they have questions or need your help.
Live chat with your customers. Better support. More sales.
Having a Live chat on your website can be a significant advantage, as it enhances customer service and engagement. Live chat lets you provide instant support, allowing your visitors to receive quick answers to their questions, which can help resolve issues promptly and increase sales.
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Live chat on your website
Regardless of the type of website you have, adding a Live chat increases your availability significantly, regardless of whether you reply instantly or use it as a contact form that you reply later.
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Improve customer experience
By adding a Live chat to your website you'll be available to your customers, which means they can easily and quickly get any issues or questions resolved.
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Increase sales on your website
By being instantly available to answer your visitors questions via Live chat, you can give them the fast help they need to complete the purchase.
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Add multiple chats for different websites or langauges
If you have multiple websites or languages, you can add a Live chat for each and have all messages across your sites, brands or languages in the same Herodesk.
Features
Boost sales and customer satisfaction with Live chat
Once integrated, all messages sent you via your Live chat are funneled into Herodesk's user-friendly interface. Assign conversations to specific team members, tag for priority, and use smart folders to organize the workflow. With comprehensive support and easy navigation, your team can provide best-in-class service effortlessly.
Take advantage of Herodesk's built in notification system or smartphone app with push notifications, so you'll know instantly when someone is writing to you, allowing you to give them a swift response within minutes.
Customize look and feel
Change the Live chat colors, look and feel to make it match your website.
Set welcome message
Add your own welcome message to greet visitors when they open the Live chat.
Add opening hours
Choose your opening hours. Outside of these, visitors can leave a message.
Move chat to email
If the visitor don't want to wait, they can choose to receive your reply via e-mail.
Set expected reply time
Set expectations with your visitors and let them know when you will reply.
Follow visitors
See how the visitor moves around on your website during your chat.
Herodesk's Live chat integration is more than just a communication channel; it's a step towards revolutionizing your customer service approach. Ready to enhance your customer engagement? Sign up today and see the difference!
Move to Herodesk
If you have already pre-paid for another helpdesk solution, we will give you Herodesk Plus free of charge until the other subscription expires.
Create your account today and contact us afterwards to claim the your free Herodesk Plus subscription.
The Live chat integration is freely availble for all Herodesk Free and Herodesk Plus customers.
All your customer questions in one place.
Unify your support across channels in our helpdesk system.
Get a demo or free account today.
Create a free account
now!
The Live chat integration is freely availble for all Herodesk Free and Herodesk Plus customers.