Hello, World!
Anders Eiler
Founder
Sep 4, 2023
Welcome to Herodesk. This is the new, simple helpdesk tool for your everyday customer success heroes.
Welcome to Herodesk. This is the new,
simple helpdesk tool for your everyday customer success heroes.
My name is Anders. I am the founder of Herodesk. Thank you for visiting, reading this blog and hopefully considering trying Herodesk. After more than 15 years as an entrepreneur and an intrapreneur at one of Europe’s largest hosting- and SaaS companies, I’ve decided to start over and start my own company. Again. And this is it!
The goal of Herodesk is to be a champion for small and mid-sized businesses, to help make it easier for you and your colleagues to give your customers great, fast and personal service.
Happy customers are a key ingredient in a successful business. Throughout my career and the businesses I’ve worked at, advised and invested in, I’ve always believed that the customer was a core pillar. Someone that should be nourished and taken really good care of.
Now I want to give other small and mid-sized businesses the best platform possible to provide their customers with great service - and at a reasonable price! Because let’s be honest, there are other solutions trying this already. You will find, however, that Herodesk really stands out on two parameters:
1) Uncompromised focus on the job to be done
Herodesk will focus solely on enabling you and your team to give your customers great service by being really, really easy and fast to work with and always have the relevant information at hand. An example of this is widgets that connects to your e-commerce platform, CRM or internal backend system, to show order- or customer informations inside Herodesk.
2) Reasonably priced
There will be two packages. Herodesk Free, which lets you have one user and one inbox - but it’s free. As in, completely free! And Herodesk Plus, which will cost $11.95 per user per month and give you full and unlimited access to all current and future features in Herodesk.
On top of that, we promise an ever-evolving product that includes you and all our other customers in its development, to ensure that what we deliver is what you and your team of customer success heroes (and yes, I do mean heroes!) need to give great service to your customers. There are already lots of features and concepts on the drawingboard that we can’t wait to implement, but please, don’t let that hold you back from sharing your thoughts and ideas.
On this blog we will post regular updates on our product, our company and anything else we find valuable in the customer service space. I hope you’ll read it and share your thoughts.
If you want to try Herodesk, you can sign up now already (big button at the top right - impossible to miss it) and be up and running in about 2 minutes. Please share any thoughts and feedback, it will be highly appreciated.
Hello, World!
Welcome to Herodesk.
Stay tuned.
to stay in touch.
