Owner & CEO
ScandiMate develops young tradespeople aged 18-35 through extended work trips to Australia, New Zealand, and Canada—journeys where you gain experiences while earning good money.
The goal is to become the world’s largest travel agency for tradespeople seeking extended work trips.
We chose HeroDesk because it allows us to centralize all our customer service in one place! As a company, we place great importance on maintaining close dialogue with our customers, as moving to the other side of the world is a significant step.
To provide our customers with a positive and reassuring experience, it’s extremely important that we are easy to reach and respond quickly. We can already tell that our customers appreciate the fast response times.
The predefined responses (macros) allow us to provide precise and quick answers with all the necessary information. This has saved us a lot of time.
Everyone can access customer inquiries, making it easy and manageable to ensure a short response time. It’s easy to assign different customer inquiries to the responsible person.
Unify your support across channels in our helpdesk system.
Get a demo or 14-day free trial today.
We’re here to give you the same good service as we want to enable you to give your customers. So if you have any questions at all, please contact us sooner rather than later. We’re here to help.
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