Goldenplanet integration
With this new widget, e-commercers using the GoldenPlanet can connect their webshop with Herodesk and have all your customers’ orders, order details, payment details, shipping details, track ‘n trace codes, etc., easily available inside Herodesk when handling your customers’ questions.
Our goal is still to make customer support easy. For webshops using the GoldenPlanet.dk webshop platform, customer support is significantly easier when you can gather support requests from e-mail, Facebook messenger, Instagram DMs, and Live Chat on your website in one central location that integrates directly with your webshop.
That’s now possible with Herodesk, and with our new GoldenPlanet.dk integration, you’ll get all your customers’ orders-details directly available inside our customer support platform.
Use AI to translate messages
If you help customers in different languages, Herodesks’ new AI-powered features can assist you with automatically translating inbound and outbound messages to and from any language of your choice.
It helps break down language barriers and makes it easier to help your customers in any language and expand your business abroad.
Get started for free
You can try it out and get started for free with our Herodesk Free package. It lets you set connect up to two channels (fx e-mail and a live-chat) and connect your Goldenplanet.dk webshop to Herodesk. For free.
