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Good customer service is essential for any business, as there is often a direct connection between customer service and revenue.

Good customer service is not just about responding quickly to customer inquiries but also about handling them properly. Herodesk offers

When it comes to customer service, measuring data on efficiency, workload, and optimisation opportunities can be challenging. It’s difficult because

What is good customer service? And how do we create the best conditions to deliver it? These are the questions

Live chats have become a staple of customer service, with more and more websites and webshops incorporating them. And why

You can quickly enhance your communication with customers and partners by creating a free account with Herodesk! Herodesk Free is

Avoid cluttered inboxes, unanswered emails, and lack of overview with our omnichannel helpdesk and live-chat tool. Communication and customer service

Do you know the feeling of finding a fantastic tool to improve your business and simplify your daily operations? And

Herodesk is an efficient omnichannel helpdesk and live-chat tool that centralizes your customer service and communication. It almost sounds too

1. Overview of Multiple Communication Channels Keeping track of the many customer inquiries and questions that flood one inbox after