“Best value for money!”

“Super easy to set up and use.”

“Webshop integration is great!”

Every Customer Conversation in
One Place!

Herodesk is a simpler and cheaper all-in-one helpdesk tool built for small and medium-sized businesses that integrates directly with your webshop. Learn more.

No credit card required!

Impress your Customers with Best-in-Class Service

Happy customers are loyal customers. Give them best-in-class service to increase retention and keep them coming back. Herodesk is built to let you and your customer support team focus on what’s important: Your customers! Here’s how…

Simple to use

We’ve built a simple tool to let you focus on your customers. It’s easy to set up and simple to use. Herodesk has all the features you need and expect.

Multi-Channel

Connect with your customers anywhere. Send and receive messages on multiple channels, such as Email, Live-chat, Messenger & Instagram.

Webshop-integrations

Connect your webshop from Shopify, WooCommerce, DanDomain or one of the many webshop systems we support and integrate.

Herodesk is designed to be easy to use. Creating a new account and getting started should be just as easy. Follow these 3 steps – and then you are ready!

Start with Herodesk in 1, 2, 3 Simple Steps!

Create Free Account

Start by creating a free Herodesk account. No credit cards required. It is indeed free! You can always upgrade as your business grows.

Connect your business

Set up a forwarder from fx support@yourdomain.com to your Herodesk inbox address and connect your Social Media accounts to load messages into Herodesk.

Reply Your Customers

Reply to messages from your customers in Herodesk and start to enjoy how simple customer service can be.

Designed for Best-in-Class service

Herodesk is built to help you give best-in-class service to your customers. Our product aims to be simple, easy to use and have the features needed to support your work. Explore how it works here.

Organise

With multiple questions from different customers sent via several different channels, it can be difficult to keep track of everything. Herodesk has a number of different tools that help you organize your customer service. Most importantly, ensure that all your customers get a reply from you every time.

Collaborate

If you have ever tried working multiple people simultaneously in the same shared Outlook, you know what a hassle it is. Who has replied to what? Which conversations should be handled by whom? It quickly becomes utter chaos, and your customers are paying the price.

Connect

The real power of Herodesk shows when you connect it to the rest of your business. On one side, you can connect Herodesk with the different channels that you use to communicate with your customers. On the other, there’s integration with your business: Your webshop, ERP or other backend system.

Improve

Herodesk has a lot of built-in functions that are designed to support you and your team when handling customer questions. They’re all designed to make your work easier and faster.

Explore all Herodesk’s features in our Product Tour.

Create a Free Trial now.

We want to keep things simple, so we only have three plans.

When you sign up for Herodesk, you’ll get a 14-day free trial of our Herodesk Plus plan.

When that expires, you can freely choose between our Free, Basic and Plus plan.

Herodesk Free

Free forever. No credit card required.

^€0_/month

… and that’s forever!

Herodesk Basic

Everything Herodesk unlimited. Pay per user.

^€15.95_/month

/yearly payment or €19.95 month-to-month

Herodesk Plus

Everything Herodesk unlimited. Pay per user.

^€31.95_/month

/yearly payment or €39.95 month-to-month

Don't just take our word for it...

We help our customers in different ways. Not two are the same. Here are the testimonials from some of the companies that are using Herodesk.

Kenneth Storm

Owner at Handelshuset Aulum

Best function is the systems ease-of-use

Herodesk makes it easy to have conversations in Facebook, mails, etc. in one place.

Mads Collin

E-commerce manager at Cykelshoppen.dk

Herodesk is just wonderfully simple

Herodesk is just wonderfully simple, we can gather all customer inquiries in one place without losing oversight.

Sabrina Schmidt Paulsen

Proprietor

Customer service just got easier

Everything about Herodesk has improved our approach to customer service.

Alexander Ripley

Owner & CEO

Herodesk has saved us a lot of time.

Herodesk helps us provide precise and quick answers. It has saved us a lot of time.

Mathias Haaning

Co-owner

We chose Herodesk over Zendesk

The result is less stress, more productivity and more time to focus on what really matters.

Malene Bandholm

Owner at Tørrestativet.dk

I choose Herodesk because of how easy it is to use.

With Herodesk we have all our customers questions in one place, regardless of how they contact us – email, Facebook, Instagram.

Patrick T. Rasmussen

CEO at PTR Consult ApS

Easy, simple and just great.

Easy, simple and super good customer service software – these are the words I would use to describe Herodesk.io! It’s just so easy to get started and even easier to use. I would recommend Herodesk.io to anyone who wants to take care of their customers.

Per Grønning

CEO at Poolworld.dk

All Customer Converations in one place

We have chosen Herodesk over other solutions, because we wanted a simple system to gather all customer inquiries.

Mikkel Foldager

CEO at World of Fireworks

Super easy to use.

Herodesk is a great tool to handle your customer service. It is super easy to use and not bloated with features you do not need.

Anders Nielsen

Co-owner

Herodesk brings everything together in one place.

Herodesk saves us time and ensures that we always deliver a high standard of customer service.

Mikkel Wølke

Owner at Nordic-wellness.dk

Incredibly easy and efficient

I get up at 5am every morning, and the usual 30 pending mails are answered within 30 minutes – that’s amazing!

Morten Sakariassen

CEO at Hverdag.dk

Superior quality and functionality!

We’ve tried different helpdesks, fx Zendesk and Front. Herodesk shows that quality and functionality does not have to cost a fortune.

Mark Sølvgren

Manager at Østjysk Hunting

The best value for money!

We choose Herodesk because they give us the most value for money, when looking at what we need for our customer support.

Jens Friis Felber

Owner at billigEmballage.dk

Herodesk is easy to work with

Herodesk has consolidated our communication across our many email addresses and social media platforms.

Christian Lützhøf

E-commerce manager at Reservedele.nu

Herodesk helps to improve our customer service

It is easy and simple to use, which allows us to serve quickly – benefiting both the company and the customers.

Frederik Østergaard

Owner at Billigelogvvs.dk

Herodesk is super fast and easy to use

Herodesk has transformed how we handle customer inquiries in our company

Iben Birkebæk

Owner at MayaFreya.dk

Herodesk gathers all mails

We now experience that our emails are organized, which is really nice and manageable.

Gitte Jørgensen

Owner at Smykkebixen.dk

All conversations in one place.

It’s super easy to gather all questions in one place, so no one “drowns in the email inbox.”

Freja Nielsen

E-commerce marketing at LiiteGuard.dk

The Shopify integration saves us lots of time

Herodesk makes my day easier by consolidating all our communication channels into one platform.

Kristian M.

Co-founder at Supersox

Great webshop integration.

The built-in Shopify and Instagram integration lets us handle all customer questions in one place, making it both easier and faster.

Morten Vadskær

CEO at Shoporama

It's just really easy.

It’s just really easy that Herodesk has gathered all our support in one place, so we never miss any messages.

Ole Dalgas

Owner ved DetBedsteHjem.dk

Stor værdi, lave pris.

Herodesk har allerede nu tilføjet en enorm kvalitet, til få penge. Opsætningen er ligetil og det giver et komplet overblik i kundeservice.

John Boye Rasmussen

Owner at Finicc.com

Herodesk is a game changer!

After considering several of the major and well-known helpdesk systems, we chose HeroDesk because we simply assessed that it would be the best solution for us in the long run.

Mikkel Dam Jespersen

E-commercer at Klædeskabet.dk

An easy and manageable overview

Herodesk giver et nemt og overskueligt overblik over kundehenvendelser på tværs af vores forskellige shops.

All your customer questions in one place.

Unify your support across channels in our helpdesk system.

Get a demo or 14-day free trial today.

No credit card is required.

… or contact us, if you have any questions.

Every Customer Conversation in One Place!