- New feature that lets you add people CC and BCC to messages sent via e-mail.
- Full conversation history and attachments available for people added cc/bcc during an ongoing conversation.
- New feature to set custom “sender name” for each inbox.
- Create new contacts and initiate conversations from Herodesk
- Quick replies for common questions
- New widget for DanDomain Webshop & DanDomain Classic
- New widget for Shoporama webshops