Oktober, 2023

Founder @herodesk

New widget for Shopify webshops
New widget for WooCommerce webshops
Group updates of conversations (e.g. “Mark as closed”)
Improvement to support e-mails from various contact forms with correct sender/reply-to address
Support for signatures for each user
CC and BCC now does auto-linking of e-mail addresses among Contacts

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Produkt opdateringer

Founder @herodesk

Give a warning if another agent is replying to the same conversation Show real time if multiple agents are viewing

Produkt opdateringer

Founder @herodesk

The “Send reply and go-to-next” has been updated to skip conversations that are assigned to another user or that another

Produkt opdateringer

Founder @herodesk

Launched Reports module Added auto-saving of draft messages Added a new default smart folder for “My Drafts” Added notification when